CONTACT US

 

Move the mouse over the map to get the hotline infos.

 

 

For any complaint, you can send your requests :

 

By post mail to :

Sagemcom SAS
Customer services
Cellule réclamations
250 route de l'Empereur
92848 RUEIL MALMAISON Cedex
FRANCE

By e-mail to :

Click here

 

 

OUR B2B CUSTOMER SERVICES

 

Since many years, SAGEMCOM customer Service is providing multi-languages call centre and repair solutions.

To improve Customer Satisfaction, SAGEMCOM is proposing a consultancy offer to assess and analyse various typologies of Hot Line / Helpdesk scripts and maintenance documentation to deliver guidance fro corrective actions in current processes used.

Thanks to its European refurbishing centre, End of Life and Waste Disposal are part of services delivered.

Because protecting the Environment is one of day to day duty of its teams, SAGEMCOM is one of founders of the Eco-organisation ECOLOGIC and is Executive member of the Board.

 

• Our coverage in Europe

• Our repair centers in Europe

*BVA-Viséo Conseil survey led between May and July 2009 for the election of the Customer Service of the year 2010 with the anonymous client method.

For more info : www.eluserviceclientdelannee.com