Service & Support
As a customer with a Maintenance Agreement you can enjoy professional support for all of our software solutions in the field of mobile meter reading and automatic meter reading. We offer a fast and reliable troubleshooting to guarantee a perfect utilization of our software without any problems caused by downtimes.
You can reach us by phone or e-mail:
from Monday to Thursday: from 8.30 am until 4.30 pm
on Friday: from 8.30 am until 3 pm
In case of more complex topics we are able to access to your system via remote maintenance to find a solution together with you.
(For this purpose, here you can download the Teamviewer.)
Your personal customer login enables you to access to our support database. Here you can track the status of your open and closed support requests in a very comfortable way.
Support for technical questions and problems
Phone: +49 (0) 94 64 / 94 00 – 52